Elevate your association’s leadership effectiveness with the “Evaluating CEO Performance Webinar,” led by Carole Kaptur, National Association of REALTORS®.

Using top leadership competencies—organizational knowledge, interpersonal skills, collaboration, and strategic visioning—you’ll learn how to create a culture of trust, accountability, and clear communication throughout the performance-review process.

Key topics include:

• Roles & Responsibilities: Discover how Association Executives, volunteer leaders, and shared stakeholders each play a part in setting goals, providing feedback, and fostering a positive culture.

• SMART Goals Framework: Set Specific, Measurable, Achievable, Results-focused, and Time-bound objectives that align with your association’s strategic plan.

• Active Listening Techniques: Enhance board–staff relations by mastering probing, paraphrasing, and summarizing methods that encourage mutual respect and understanding.

• Managing Liability & Risk: Learn best practices for documentation, decision-making, and open dialogue that help minimize legal issues and protect your association.

Whether you’re a volunteer leader or an Association Executive, this webinar provides a clear roadmap for conducting fair, meaningful CEO evaluations.

Strengthen the performance of your entire organization by ensuring alignment with strategic goals, building trust among team members, and fostering leadership excellence. Purchase this on-demand session today in the REALTOR® Store and empower your association to thrive.