PUBLISHED JANUARY 2026

PRO TIP: Save 10% when you buy the complete 2026 Code of Ethics Bundle instead of purchasing items individually.

Every ethics complaint and arbitration request your association handles needs to follow a defensible process. The 2026 Code of Ethics and Arbitration Manual is NAR’s official guide to due process in Code of Ethics enforcement and arbitration.

Why It Matters

Member Boards that follow the policies in this manual, consistent with state law, qualify for coverage under NAR’s Professional Liability Insurance Policy.

What’s Inside

• Step-by-step procedures for conducting ethics hearings and arbitration hearings
• Sample forms
• Mediation guidance
• Guidance for multi-association committees
• Statements of Professional Standards Policy

Who Should Have It

• Association executives and professional standards staff
• Legal counsel
• Grievance committee members and hearing panelists
• Board directors
• Real estate firms involved in ethics complaints or arbitration requests

Frequently Asked Questions

How do I find what changed this year?
All revised sections are shaded, so returning users can spot this year’s updates without rereading the full manual.

Are Case Interpretations included?
New and revised Case Interpretations are published online at nar.realtor as NAR’s Professional Standards Committee approves them.

What format is it?
A premium wire-bound guidebook. It is also included in the 2026 Code of Ethics Bundle.

Item #166-876-26.