2025 Code of Ethics and Arbitration Manual

NOW AVAILABLE - NEWLY UPDATED FOR 2025 

Published January 2025 

PRO TIP: Unlock a 10% discount when you purchase the complete bundle of 2025 Code of Ethics materials instead of buying them individually. Maximize your savings while accessing all the essential resources! 

This manual is an essential tool for Member Boards of the National Association of REALTORS®, ensuring fair processes during ethics hearings and arbitration in real estate disputes. Its comprehensive guidelines support due process, a crucial aspect for resolving conflicts and enforcing the Code of Ethics. Boards following these policies also gain coverage under the NAR's Professional Liability Insurance Policy, provided their procedures align with state law.

What’s new? All revised sections are shaded for quick reference, highlighting the latest updates.

Who should have it? This manual is indispensable for board and association executives, legal counsel, grievance committee members, hearing panels, and board directors. It’s a valuable resource for any real estate firm involved in ethics complaints or arbitration requests.

What does it offer? This premium wire-bound guidebook provides step-by-step procedures for conducting ethics and arbitration hearings, along with sample forms, mediation insights, guidance for multi-association committees, and Statements of Professional Standards Policy. It’s a comprehensive resource for correctly applying the Code in real-world situations.

Important note: To ensure you have the most current information, new and revised Case Interpretations are now available exclusively online at https://www.nar.realtor/code-of-ethics-and-arbitration-manual/case-interpretations, updated upon approval by the National Association’s Professional Standards Committee.

Don’t miss out on the latest insights and practices—get your hands on the 2025 Code of Ethics and Arbitration Manual today!